Our Services...
We provide HR & business guidance and support for small and medium sized enterprises.
Just click on any of the links below to read more about the HR & business services we can provide for you and your business.
Recruitment & Selection
We can manage the whole recruitment process for you, giving you more time to focus on your business.
- Write job descriptions to recruit against, which link to your business plan.
- Source candidates directly for you, or deal with recruitment agencies.
- Shortlist and interview alongside you, or on your behalf.
- Provide follow up administration.
- Prepare contracts of employment.
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HR Policies & Procedures
To ensure your business is compliant with current employment law, we can review handbooks, contracts and policies, or provide these for you if required.
Provide support and best practice advice if you are encountering poor performance, a grievance, or a potential disciplinary situation.
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Performance Management
By managing your employees performance you can improve communication, working relationships, and provide employees with a clear idea of your company's vision and what is required of them to help you achieve this.
We can design and implement a performance management process to help you measure your employees performance and develop their skills and knowledge.
This can be a simple appraisal system or something more complex, for example linked into performance related pay.
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Learning & Development
'The ability to learn faster than your competitors may be the only competitive advantage'
Arie De Geus, Society of Organisational Learning
We can conduct a training needs analysis and create a training plan, which directly links to your company's business plan and operational needs, making sure that you add value to your bottom line.
We can provide you with a Cost Benefit Analysis so that you can see the real value that will be added to your business.
We provide flexible and bespoke training in all of the following areas:
- Effective Team working - ensure that your team has the skills to maximize their efficiency.
- Communication Skills - we provide you with tools to dramatically increase communication effectiveness throughout your business.
- Positive Conflict Resolution - we give you the strategies to effectively deal with conflict within your business.
- Leadership skills - we provide insight into your employees strengths and development areas to enable them to perform and manage their teams more effectively.
- Change Management - we will provide your business with strategies to handle change positively.
- Outplacement Support - we provide practical and realistic support for employees affected by redundancy or restructuring from CV writing to career coaching.
- Customer Relationship Management - build strong, professional and profitable relationships with both your existing and potential customers.
- IT Training - Let us help you maximize your IT capabilities. We can train in house on your own equipment or provide specialist training at a venue to suit you.
- Health and Safety - let us help you meet the mandatory requirements and provide First Aid Training for your employees.
- Marketing Matters - we can help you maximise your marketing and communication activities to add real value to your bottom line.
We appreciate that time and financial constraints are paramount to SME's, so we run training sessions with a duration of as little as 2-3 hours in house.
This keeps your costs down, and ensures minimal disruption to your business.
Call us on 01428 717667 or email us now for ideas and advice on how we can help to add real value to your business.
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Resource Planning
This can support your business by providing an overview of the existing skills and potential of your people.
It will also highlight specific current and future staffing shortages/duplications.
We can create a succession plan for your business; minimising the risk of:
- Future specialist skill shortages and the resultant high recruitment and training costs.
- Business disruption and potential loss of market position. It takes time for new employees to undergo training and get to know and understand a business.
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Recognition & Reward
Recognising employee's who perform well and rewarding them aids retention and provides your business with a stable platform from which to operate.
The reward package that you offer may include some or all of the following:
- Pay and bonuses, pensions, sick pay, health insurance, company cars, learning and development opportunities, working environment, and working relationships.
We can assist you in tailoring a reward strategy that motivates and retains your employees and provides you with a cost effective return on your investment.
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Employee Engagement & Communication
Communicating with, and acknowledging the involvement of, employees is vital to the success of any business, however small.
SME HR can work with you to identify the important messages your employees need to know, and design and deliver the best way of conveying this information to them;
whether it be 1:1 feedback interviews, 360° feedback, employee newsletters, or an ongoing communication strategy.
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Development of a HR Strategy Linked Directly to your Business Plan
Examples of how we could be a strategic partner for you:
- Tell us where you want your business to be in five years time, and we will work with you to develop a HR strategy that will support this.
- Managing cultural change: experience and solutions to support you and your employees.
- Practical HR expertise if your business is going through expansion or reduction.
- Advice and guidance on structures.
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Contact us on 01428 717667 or by email to see how we can help you with your HR, business and training requirements.
